Privacy and Cookies


Cookies Policy

This privacy policy sets out how Visit Rentals Limited uses and protects any information that you give Visit Rentals Limited when you use this website. Visit Rentals Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Visit Rentals Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us using the contact us function and select Privacy & cookies policy from the drop down menu.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 14 Northfields Prospect Business Centre, Northfields, London, SW18 1PE If you believe that any information we are holding on you is incorrect or incomplete, please inform us using the contact us function and select Privacy & cookies from the drop down menu. We will promptly correct any information found to be incorrect.

Privacy Policy

Visitrentals.com uses high ethical standards and respects your privacy. Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking with the relevant apartment service provider of your choice, we will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated (group) companies (in and outside the European Union), including our affiliated (group) companies' employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services and internal (audit/compliance investigation) to and for the benefit of you.

The accommodation you booked

For the purpose of completing your booking we will disclose your name, contact details and the credit card details to the relevant accommodation with which a booking is made. We will only provide those elements to the accommodation that are required for it to process your reservation.

By completing a booking, you agree to be invited to complete our guest review form. If you wish, the review can be completed anonymously. By completing the guest review, you agree that it can be used on our Website on the relevant accommodation information page and on other such platforms and social media (wholly or partly) owned, controlled, managed or hosted by us or our trusted business partners for the sole purpose of informing future customers on the service level and quality of the relevant accommodation. We reserve the right to adjust, refuse or remove review forms at our sole discretion. The guest review form should be regarded as a survey and does not include any commercial offers, invitations or incentives whatsoever.

Data processors

From time to time, we may use third party service providers as data processors for the purposes specified above. For example, we may use service providers to send reservation information to accommodations electronically. Processing by these third parties takes place under our instruction. These parties are bound by data processing agreements and confidentiality agreements.

Competent authorities

We may share and disclose your personal details and information to a government or investigative authority if required by law (or any regulation having the force of law), legal process, criminal investigation, court order or subpoena. Visit Rentals may also disclose your personal data if it is strictly necessary for the prevention, detection and prosecution of criminal acts.

Security

In accordance with European data protection laws, strict security procedures are observed within Visit Rentals to prevent personal data misuse and unauthorised access. In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorised employees are permitted to access personal information for performing their duties in respect to our services.

Contact

Visit Rentals is a private limited liability company, incorporated under the laws of United Kingdom and having its offices at 14 Northfields Prospect Business Centre, Northfields, London, SW18 1PE. Our company registration number is 7632646 England. If you have any suggestions or remarks about this privacy statement, please contact us using the contact us function and select Privacy & cookies from the drop down menu.

Changes to this statement

We are at all times entitled to change the way we use cookies and the way we collect, transmit and process the personal information and such other information as we may deem necessary. This statement may therefore be amended from time to time in order to reflect the latest changes.